Privacy Policy

Dongeng App

Children's Fairy Tale Story Application

Last Updated: December 2024

Table of Contents

1. Introduction

Welcome to Dongeng, a digital platform designed to introduce children to stories full of values, educational content, and memory-enhancing elements. We are committed to protecting the privacy and safety of our young users and their families.

This Privacy Policy explains how we collect, use, and protect information when you use our children's fairy tale story application. We offer a collection of both classic and modern fairy tales from various cultures, featuring interesting illustrations and compelling narratives to foster imagination, creativity, and reading habits in children.

Important: All content within our app has been carefully checked for safety and appropriateness for children. We prioritize creating a secure and educational environment for young learners.

2. Information We Collect

Personal Information

  • Age information (for age-appropriate content)
  • Parent/guardian email (for account verification)
  • Username or display name (optional)
  • Language preferences

Usage Information

  • Stories read and completion rates
  • Time spent in the application
  • Feature interactions and preferences
  • Device information (model, OS version)

Technical Information

  • IP address (anonymized)
  • App version and update information
  • Crash reports and error logs
  • Network connectivity status

3. How We Use Information

We use the collected information for the following purposes:

Content Personalization

Recommend age-appropriate stories and adjust difficulty levels based on reading progress.

Safety & Security

Monitor for inappropriate usage patterns and ensure a safe environment for children.

App Improvement

Analyze usage patterns to improve features and fix technical issues.

Communication

Send important updates about new stories, safety features, or policy changes to parents.

4. Children's Privacy Protection

COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA) and take special precautions to protect children under 13:

  • We do not collect personal information from children under 13 without parental consent
  • All communication is directed to parents/guardians
  • No social features or chat functionality for children
  • No behavioral advertising targeted at children

Parental Controls

Parents and guardians have the following rights and controls:

  • Review information collected about their child
  • Refuse further collection of information
  • Request deletion of their child's information
  • Control app settings and permissions
  • Set usage time limits
  • Filter content by age appropriateness

5. Information Sharing

We Do NOT Share Personal Information

We do not sell, trade, or otherwise transfer your personal information or your child's information to third parties for marketing purposes.

Limited Sharing Circumstances:

Legal Requirements

When required by law, court order, or government regulation to protect rights and safety.

Service Providers

With trusted service providers who assist in app operation, under strict confidentiality agreements.

Business Transfers

In the unlikely event of a business merger or acquisition, with continued privacy protection.

6. Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

  • End-to-end encryption
  • Secure data transmission (HTTPS)
  • Regular security audits
  • Automated threat detection

Administrative Safeguards

  • Limited employee access
  • Background checks for staff
  • Privacy training programs
  • Incident response procedures

Data Retention

We retain information only as long as necessary to provide services and comply with legal obligations. Children's data is automatically deleted when they reach 18 years of age or upon parental request, whichever comes first.

7. Your Rights

You have the following rights regarding your information and your child's information:

Right to Access

Request a copy of all information we have collected about you or your child.

Right to Correction

Request correction of any inaccurate or incomplete information in our records.

Right to Deletion

Request deletion of your or your child's personal information, subject to legal requirements.

Right to Opt-Out

Opt-out of certain data collection practices while continuing to use basic app features.

Right to Portability

Request your data in a portable format to transfer to another service.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.

8. Cookies & Tracking Technologies

We use limited tracking technologies to improve your experience:

Essential Cookies

Required for basic app functionality, user authentication, and security. These cannot be disabled.

Analytics Cookies

Help us understand how the app is used to improve features and performance. These are anonymized and can be disabled.

Preference Cookies

Remember your settings and preferences to provide a personalized experience.

Child Protection: We do not use advertising cookies or behavioral tracking for children under 13. All analytics data is aggregated and anonymized.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Notification Process

  • Email notification to registered parents/guardians
  • In-app notification for significant changes
  • 30-day notice period before changes take effect
  • Option to discontinue service if you disagree with changes

Your continued use of the app after the effective date of any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Dongeng App Team

privacy@dongengapp.com
+1 (555) 123-4567
123 Children's Story Lane
Digital City, DC 12345
United States

Data Protection Officer

dpo@dongengapp.com
Response time: 48 hours

For urgent privacy concerns involving children's safety, please call our 24/7 hotline: +1 (555) PROTECT

Language Support

This Privacy Policy is available in multiple languages. For translations or assistance in your preferred language, please contact our support team.